Questions & answers

Choose a piece on our website and send the order form. We call you to confirm the details, payment and delivery before anything is charged.

No. There is nothing to pay on the website. We call you first to confirm your order, then agree payment with you.

You can view prices in Tanzanian shillings, US dollars or euros using the currency switch at the top of every page.

We reply to every order and enquiry within 24 hours.

Yes. We ship worldwide. We confirm the delivery method and cost with you on the call before you pay.

Yes. You can collect from our showroom in Kibo Tower, Ground Floor, Room 4B, Moshi. We are open Mon–Sat 8:30 am – 6 pm, Sun 9 am – 5:30 pm.

Yes. Every stone comes with a GIA certificate and our own Gemstone Cutter (T) Investment certificate.

Yes. Like most tanzanite on the market, our tanzanite is heat-treated to bring out its blue and violet colour. We state this on every stone.

Tanzanite is mined only in the Merelani Hills of northern Tanzania. Our owner Mrema has over 20 years of experience sourcing and cutting stones from the region.

Clean it with warm water, mild soap and a soft brush. Avoid ultrasonic and steam cleaners, sudden temperature changes and hard knocks.

Yes. Choose a stone and tell us what you want, such as a ring, pendant or earrings. Send a custom order request and we will get back to you within 24 hours.

Yes, no appointment needed. We are open Mon–Sat 8:30 am – 6 pm, Sun 9 am – 5:30 pm at Kibo Tower Building, Ground Floor, Room 4B, Moshi.